Privacy Policy

Last updated: 20 January 2026

At Crimson Gold, accessible from https://crimsongold.co.in, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase our products.

1. Who We Are

Company Name: Crimson Gold
Website: https://crimsongold.co.in
Business: Premium Kashmiri Saffron & related products

2. Information We Collect

We may collect personal information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and payment details
• Account information (if registered)

We may also automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the website

3. Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service. The Gravatar privacy policy is available at https://automattic.com/privacy/.

4. Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.

5. Cookies

We use cookies to enhance user experience.

• Comment cookies store your name, email, and website for one year
• Temporary cookies check browser compatibility
• Login cookies save login sessions and preferences
• Article edit cookies expire after one day

You can disable cookies in your browser settings, but some website features may not function properly.

6. Embedded Content from Other Websites

Pages on this site may include embedded content (videos, images, articles). Embedded content behaves exactly as if you visited the other website.

These websites may collect data, use cookies, embed tracking, and monitor your interaction with the content.

7. How We Use Your Information

• To process and deliver orders
• To provide customer support
• To improve our website and services
• To communicate updates or offers
• To prevent fraud and ensure security
• To comply with legal obligations

8. Payments

Payments on our website are processed through secure third-party payment gateways. Crimson Gold does not store your full payment card details.

9. Who We Share Your Data With

We do not sell or rent your personal information. Data may be shared only with:

• Payment gateways
• Shipping and logistics partners
• Website hosting and technical service providers
• Legal authorities when required by law

If you request a password reset, your IP address may be included in the reset email for security purposes.

10. Data Retention

Comments and their metadata are retained indefinitely. Registered users can view, edit, or delete their personal information at any time (except usernames).

11. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Request an exported copy of your data

12. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

13. Data Security

We implement reasonable security measures to protect your data. However, no online transmission is completely secure.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: support@crimsongold.co.in
Website: https://crimsongold.co.in